01
Performance Measurement Consulting
We will help your organization improve its services and gauge performance by identifying and measuring key metrics. We work to understand your unique approach to delivering service and define a solid measurement plan. We will support you to implement the plan so that it yields precise performance data that can be used to impact results.
02
Survey Administration
Frustrated by the time and effort it takes to gather useful feedback? Not satisfied that your surveys are yielding tangible results that can support organizational growth and learning? We will design and administer surveys on your behalf. We will work with you to create customized survey instruments based on the questions you want answered and then administer the survey through mail-outs, web-based survey tools, or by phone. Once the data is collected, we will provide a concise and professional summary report.
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